Our privacy & cookies policy as well as our terms of service incorporate the ""Terms"" of our Services.
Our "Terms" apply to the AeroParts website (https://aero.parts/) and related services. "Services" refer to the AeroParts website and related services. "We", "Us", and "Our" also refers to the AeroParts website and related services, including our parent company, affiliates and subsidiaries, and our and their respective officers, directors, employees, agents, subsidiaries and joint ventures. By using Our website or services you consent to the "Terms".
We are committed to protecting your privacy and providing a safe online experience.
Collection of your Personal Information
We collect personally identifiable information, such as your e-mail address, name, address or telephone number which you have provided to us directly through use of our website. We also collect anonymous demographic information, which is not unique to you, such as your location, company activities and interests - where you have provided it through our website. There is also information about your computer hardware and software that is automatically collected. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website.
Use of your Personal Information
We collect and use personal information you have provided us with to operate the website and deliver the services you have requested. We also use your personally identifiable information to inform you of other products or services available from us and our affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
We do not sell, rent or lease customer information to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (such as e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We do not use or disclose sensitive personal information without your explicit consent.
We keep track of the pages our customers visit within our website in order to determine which of our services are the most popular. This data is used to deliver customized content and also possibly advertising within our services to customers whose behavior indicates that they are interested in a particular subject area.
We may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of AeroParts; and, (c) act under exigent circumstances to protect the personal safety of users of our services, or the public.
Some aspects of the our website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize pages, or register with our site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as providing contact information, and so on. When you return, the information you previously provided can be retrieved, so you can easily use the features that you customized. In most cases this information will be removed/destroyed when you close your browsing session (session cookies) unless you have specifically modified a setting within your browser to retain this information. You have the ability to accept or decline cookies and although most web browsers automatically accept cookies you can usually modify your browser setting to decline cookies if you'd prefer. If you choose to decline cookies you may not be able to fully experience the interactive features of the services or pages you visit - although we will do our best to retain full functionality of our services if you do choose to disable cookie usage.
Use of Google Analytics
We use Google Analytics and therefore pass some anonymous information to them so we can monitor which pages were visited and for how long etc. We do not pass your exact IP to Google. Any information collected by Google is not directly traceable to you. We use this data to analyse user activity in order to improve the website. If you would like to opt-out of Google Analytics monitoring your behaviour on our Website please use this link https://tools.google.com/dlpage/gaoptout/
We want to make sure that information we hold about you is correct and up-to-date. Therefore, if you believe the information we hold on you is inaccurate, then you can ask us to correct or remove it at no charge to you. Please contact us to do so.
Request to Unsubscribe
In all marketing correspondence we will provide the option to unsubscribe from receiving further communications. Please contact us if you wish to unsubscribe.
All requests will be processed within 30 days.
Request for Deletion
If you wish for us to remove all the data we hold about you then please make a request for deletion. This means that we will remove you from our database. If you simply do not wish for AeroParts to contact you then we suggest you request to unsubscribe rather than request to delete, as this will ensure your data is retained in case you wish to contact us in the future.
To request deletion from the AeroParts database please contact us.
Request for Data Held
You have the right to request all the data we hold on you to be sent to you. Please make your request by contacting us.
We do not share your information with third parties other than as described above and as follows:
We may share your information with our affiliates, subsidiaries, and business partners in the U.S. and worldwide, such as prime.aero Prime Aerospace Australia, to the extent necessary for managing our business related to our Sites and the Purposes. By visiting or using our Sites or otherwise providing us with your information, you consent to this transfer of your information throughout the global AeroParts network of entities.
We may share information with third parties for their own marketing purposes, which are subject to the separate privacy policies of such third parties. We will do this on the basis of your consent, where required by law, and if not required by law on the basis of our legitimate interests in sharing data with our partners so that we can help you see offers and services which are most relevant to you.
We may share information with third-party vendors, consultants, and other service providers who perform functions on our behalf (e.g., hosting or operating our Sites, data collection, reporting, ad response measurement, site analytics, data analysis, delivering marketing messages and advertisements, processing credit card payments, and providing fraud detection services). We do not authorize these third parties to use your information for purposes other than for which it has been provided, and do not authorize these third parties to disclose that information to unauthorized parties. We require these third parties to maintain appropriate security to protect your information from unauthorized access or processing.
We may disclose your information to regulatory authorities, courts, government agencies and other third parties where we believe that doing so would be in accordance with or permitted or required by any applicable law, regulation or legal process, to defend the interests, rights, and/or property of AeroParts or others, or to respond to emergencies.
We may disclose or transfer your information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.
We may share aggregate statistical data for the improvement of services offered by our Sites. We may also share aggregated or de-identified information with third parties in our discretion.
We may otherwise share your information as directed by you or subject to your consent.
Information about you may be transferred to, or accessed by, entities located around the world as described in this Policy. Some of these entities may be located in countries that do not provide an equivalent level of protection as your home country. Where required, AeroParts has implemented appropriate cross-border transfer solutions to provide adequate protection for transfers of certain information. By using our Sites, and providing us information about you, you consent to the international transfer of information about you to the above parties.
We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry standard technologies to help us monitor and improve our newsletter.
You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.
Security of your Personal Information
We secure your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. However, we are not able to 100% guarantee the security of your data and any information you provide to us is given at your own risk.
Changes to this Statement
We will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.
We welcome your comments regarding this Statement of Privacy. If you believe that we have not adhered to this Statement, please contact us at [email protected] We will use commercially reasonable efforts to promptly determine and remedy the problem.